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What should I do if I lost an item on a United Airlines flight?

If you lost an item on a United Airlines flight, you should submit a Lost Item Report online through the United Airlines Lost and Found page. The airline will search for your item and provide updates via email.

What if I lost my checked baggage?

If your checked baggage is missing, report it immediately at the United Airlines Baggage Service Office at the airport or file a claim online through the Delayed Baggage page. You can also track your baggage using the reference number provided.

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Are airlines responsible for lost items?

    Airlines have limited responsibility when it comes to lost items. It depends on where and how the item was lost. If you lose an item onboard or at the gate, the airline may try to help recover it but is not legally responsible for compensating you.Airlines are responsible for items inside checked baggage if they go missing.

What if I lost an item at the airport or a TSA checkpoint?

    If you lost an item at the airport terminal, gate, or lounge, you should contact the specific airport’s lost and found office. If you lost an item at a TSA security checkpoint, you can check the TSA Lost and Found page for contact details.

How long does United Airlines search for lost items?

    United Airlines searches for lost items for up to 30 days. If your item is found, they will contact you with details on how to retrieve it.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments