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What should I do if I lost an item on a Turkish Airlines flight?

If you lost an item onboard a Turkish Airlines flight, you should report it through the Turkish Airlines services. Visit their official Lost and Found page or contact the arrival airport’s Lost and Found department.

Can Turkish Airlines send my lost item to me?

Yes, if your lost item is found, Turkish Airlines can arrange shipment to your address. Shipping fees may apply, and you will receive an email with instructions once the item is located.

Are airlines responsible for lost items?

    Airlines have limited responsibility when it comes to lost items. It depends on where and how the item was lost. If you lose an item onboard or at the gate, the airline may try to help recover it but is not legally responsible for compensating you.Airlines are responsible for items inside checked baggage if they go missing.

How much time will take to recover my lost item

    The retention period for found items varies by airline. Typically, items are held for 30 days to several months. On average, lost items are recovered within 10 days. Unclaimed items might be donated, disposed of, or auctioned.

How long does Turkish Airlines search for lost items?

    Turkish Airlines typically keeps lost items for up to 30 days. If the item is found, the Lost and Found team will contact you with instructions on how to retrieve it.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments