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How do I report a lost item at Shanghai Pudong Airport?

If you've lost an item at Shanghai Pudong International Airport (PVG), here's how you can report and potentially recover it: Reporting a Lost Item at PVG 1. In-Person Reporting: Location: Terminal 1, between Gates 6 and 7 in the Arrivals Hall. Hours: Daily from 06:00 to 23:00. Contact Numbers: +86 21 6834 0324 2. Online Reporting: Email: lostandfound@shairport.com Online Reporting Phone: +86 21 2234 3775 Online Reporting Email: saawljb@shairport.com

Where is the Lost and Found office located at Shanghai Pudong Airport?

At Shanghai Pudong International Airport (PVG), the Lost & Found office is located in Terminal 1, specifically between Gates 6 and 7 in the Arrivals Hall.

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Shanghai Pudong International Airport (PVG) and Shanghai Hongqiao International Airport both have Lost & Found services to help travelers recover lost items, but the airport itself is generally not legally responsible for lost belongings.

How long will Shanghai Pudong airport keep found items?

  • Shanghai Pudong International Airport (PVG) retains lost items for 30 days before they are disposed of, auctioned, or handled according to airport policy. This retention period aligns with standard airport practices to allow sufficient time for owners to claim their belongings.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim