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How do I report a lost item on an SAS Scandinavian Airlines flight?

Contact the Arrival Airport's Lost and Found. SAS does not directly handle items left on their aircraft. Instead, such items are delivered to the Lost and Found office at the airport where the aircraft landed.

Can you recover lost items from an airplane?

Yes, it is possible to recover items left on an SAS Scandinavian Airlines aircraft. Visit the official website of the airport where your flight landed to find contact information for their Lost and Found department.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    Scandinavian Airlines (SAS) has specific policies regarding responsibility for lost items, which vary depending on whether the item is carry-on or checked baggage: Responsibility: SAS is generally not responsible for personal items left onboard their aircraft. Items found are typically handed over to the Lost and Found office at the arrival airport.
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How much time will take to recover my lost item?

    The duration for recovering such items varies based on the airport's procedures and the specifics of the item. It's advisable to contact the arrival airport's Lost and Found department promptly for detailed information and to expedite the recovery process.

How long does SAS Scandinavian Airlines search for lost items?

  • Scandinavian Airlines (SAS) manages lost items as follows: Delayed or Lost Baggage: Initial Search Period: If your checked baggage is delayed, SAS will search for it and keep you informed of any updates. Consideration as Lost: If the baggage remains unlocated after 21 days, it is officially considered lost. At this point, you may be eligible to claim compensation.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments

File online claim

Contact information

Name : Sas-Scandinavian Airlines

Address : Frösundaviks Allé 1, 169 70 Solna, Stockholm, Sweden

Phone number : +46 8 797 0000

Opening hours : Available 24/7

website : www.flysas.com

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest