Philippine Airlines

How do I report a lost item on an Philippine Airlines flight?

To report a lost item on a Philippine Airlines (PAL) flight, then Immediate Reporting: If your checked baggage is missing upon arrival, report it immediately at the airport's Baggage Assistance Counter. Submit a Baggage Claim Form: Complete and submit the Baggage Claim Form to initiate the tracking process.

Can you recover lost items from an airplane?

Yes, we can recover lost items from a Philippine Airlines (PAL) airplane.

Existing Claim's

Item Details	Date	Time
Android Phone	Mar, 03, 2025	08:03
Wallet Men	Feb, 02, 2025	15:02
Luggage	Feb, 02, 2025	12:02
A men’s medium black Northface winter coat.	Feb, 02, 2025	15:02
Engagement Ring	Feb, 02, 2025	15:02

Are airlines responsible for lost items?

Yes, Philippine Airlines is responsible. If your checked luggage is lost or damaged, PAL is liable under international aviation rules such as the Montreal Convention, which sets limits on compensation. You must report the loss immediately at the airport and submit a Baggage Claim Form. Compensation is subject to weight, contents, and documentation.

How much time will take to recover my lost item

The time it takes to recover a lost item with Philippine Airlines (PAL) varies based on the item's nature and where it was lost. If your checked baggage is missing, it's essential to report it immediately upon arrival at the airport's Baggage Assistance Counter. PAL actively searches for missing checked baggage for up to 7 days. For items left onboard or at the airport, PAL advises passengers to report the loss as soon as possible.

How long does Philippine Airlines search for lost items?

Philippine Airlines (PAL) does not publicly specify the exact duration they search for lost items. However, they provide guidelines for reporting and claim timelines, which can offer insight into their search and recovery process.

The most common locations where items are lost during a flight

Item Lost

Airlines:

Name : Philippine Airlines

Address : PAL Gate 5, Andrews Avenue, Pasay City, Metro Manila, 1300, Philippines

Phone number : 800-433-7300

Opening hours : Monday to Friday, 8:00 AM – 8:00 PM

website : www.philippineairlines.com

Philippine Airlines lost and found

How do I report a lost item on an Philippine Airlines flight?

Can you recover lost items from an airplane?

Existing Claim's

Are airlines responsible for lost items?

How much time will take to recover my lost item

How long does Philippine Airlines search for lost items?

The most common locations where items are lost during a flight

File online claim

Contact information

Lost Personal Items

Lost Electronics

Lost Accessories

Lost Clothing