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How do I report a lost item at Penang Airport?

Here’s how to report a lost item at Penang International Airport (PEN): 📝 Step-by-Step to Report a Lost Item Call the Security Ops Centre +6042520278 (or +6042520252) during office hours to check if your item has been found. Visit in Person (if nearby) Provide: A clear description of the item (brand, color, serial number, etc.) The location and time you last had it (e.g. “near Gate A5 around 2PM”) Your contact information Any proof of ownership, like photos or a receipt If the item isn’t found immediately The centre will make a record and keep searching. Items are held for 30 days, then donated or disposed if unclaimed If it was lost on a flight or in checked baggage Contact your airline directly: Malaysia Airlines, AirAsia, Firefly, or Malindo.

Where is the Lost and Found office located at Penang Airport?

The Lost & Found office at Penang International Airport (PEN) is located in the airport terminal—specifically handled by the Security Operations Centre.

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    No, Penang International Airport (PEN) is not liable for your lost items. The airport simply provides a Lost & Found service through their Security Operations Centre, which helps recover items but does not take responsibility or offer compensation for lost, damaged, or unclaimed belongings .

How long will Penang airport keep found items?

  • Penang International Airport (PEN) retains all found items handed in at the Security Operations Centre for 30 days. If items aren't claimed within that period, they're either donated or disposed of.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim