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How do I report a lost item at New Chitose Airport?

To report a lost item at New Chitose Airport, follow these steps based on where you believe the item was lost: If Lost Onboard an Aircraft or at Airline Counters Contact your airline directly, as they handle items lost on their aircraft or at their check-in counters. You can find a list of airlines operating at New Chitose Airport here: Airlines at New Chitose Airport. If Lost Within the Airport Terminals Domestic Terminal Areas (e.g., shops, restrooms, common areas): Contact: Domestic Lost and Found Office Phone: +81-123-46-5413 International Terminal Areas (e.g., shops, restrooms, common areas): Contact: International Lost and Found Office Phone: +81-123-46-2611

Where is the Lost and Found office located at New Chitose Airport?

The Lost and Found offices at New Chitose Airport are located within the terminal buildings, with specific offices for domestic and international areas: Domestic Terminal Location: Within the domestic terminal building. Contact: +81-123-46-5413 Hours: Open 24 hours a day International Terminal Location: Within the international terminal building. Contact: +81-123-46-2611 Hours: Open 24 hours a day

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    New Chitose Airport in Hokkaido, Japan, has designated procedures for handling lost items, with responsibilities divided based on where the item was lost: Airport Responsibility Within the Airport Premises: If an item is lost in areas such as shops, restrooms, or common spaces within the terminal buildings, the airport's Lost and Found offices are responsible for managing these items. Airline-Related Areas: Items lost onboard an aircraft, at check-in counters, or in baggage claim areas fall under the responsibility of the respective airline. Parking Areas: Lost items in parking areas are managed by Hokkaido Airports Co., Ltd. Airport Roads: Items lost on airport roads are handled by the Chitose Police Station's Airport Office.

How long will New Chitose airport keep found items?

  • New Chitose Airport in Hokkaido, Japan, does not publicly specify the exact duration for which it retains lost items. However, general practices at Japanese airports suggest that unclaimed items are typically held for a period ranging from 30 to 90 days, depending on the item's value and type.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim