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How do I report a lost item at Narita Airport?

Reporting a Lost Item at Narita Airport and Contact the Lost and Found Office at the relevant terminal: Terminal 1: +81 476-32-2105 Terminal 2: +81 476-34-5220 Terminal 3: +81 476-34-4195

Where is the Lost and Found office located at Narita Airport?

The Lost and Found office is located at Near the International Arrivals Lobby on the 1st floor, before passport control.

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Yes, Narita Airport (NRT) takes responsibility for lost items within its terminals. They have a dedicated Lost and Found service to assist passengers in retrieving misplaced belongings.

How long will Narita airport keep found items?

  • At Narita International Airport, items lost within the airport premises are initially handled by the airport's Lost and Found offices. If unclaimed, these items are subsequently transferred to the Narita Airport Police Department for longer-term storage.
  • Items found within the airport are typically held by the airport's Lost and Found offices for a limited period. Unclaimed items are then handed over to the Narita Airport Police Department, where they are stored for an extended duration.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim