Malaysia Airlines

How do I report a lost item on an Malaysia Airlines flight?

To report a lost item on a Malaysia Airlines flight, follow these steps: 1. Reporting at the Airport: Baggage Office: If you're still at the airport, promptly report the lost item at the Baggage Office located in the arrival area. This immediate action increases the chances of recovering your belongings. 2. Online Reporting: Self-Service Portal: If you've already left the airport, you can report the lost item through Malaysia Airlines' Self-Service Baggage Reporting portal. This platform allows you to log a report and manage existing reports conveniently.

Can you recover lost items from an airplane?

Yes, it is possible to recover lost items from an Airlines aircraft.

Existing Claim's

Item Details	Date	Time
Android Phone	Mar, 03, 2025	08:03
Wallet Men	Feb, 02, 2025	15:02
Luggage	Feb, 02, 2025	12:02
A men’s medium black Northface winter coat.	Feb, 02, 2025	15:02
Engagement Ring	Feb, 02, 2025	15:02

Are airlines responsible for lost items?

Airlines is responsible for the care of passengers' checked baggage during transit and has established policies for instances of loss, damage, or delay. According to the Malaysian Aviation Commission (MAVCOM), the airline's maximum liability for lost or delayed baggage is 1,288 Special Drawing Rights (SDR), an international monetary unit valued based on major currencies.

How much time will take to recover my lost item?

Airlines aims to locate and return delayed baggage within 24 hours of receiving a report. If your baggage is found, it can be delivered to your home, office, or hotel, subject to local customs regulations.

How long does Malaysia Airlines search for lost items?

Malaysia Airlines endeavors to locate and return delayed baggage within 24 hours of receiving a report. For items left onboard or within the airport premises, it's advisable to report the loss immediately to the Lost & Found department at the respective airport.

The most common locations where items are lost during a flight

Item Lost

Airlines:

Name : Malaysia Airlines

Address : Malaysia Airlines Berhad Administration Building, South Support Zone, Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia.

Phone number : +603 7843 3000

Opening hours : Monday to Friday: 8:30 AM – 5:30 PM

website : www.malaysiaairlines.com

Malaysia Airlines lost and found

How do I report a lost item on an Malaysia Airlines flight?

Can you recover lost items from an airplane?

Existing Claim's

Are airlines responsible for lost items?

How much time will take to recover my lost item?

How long does Malaysia Airlines search for lost items?

The most common locations where items are lost during a flight

File online claim

Contact information

Lost Personal Items

Lost Electronics

Lost Accessories

Lost Clothing