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How do I report a lost item at Boston Logan International Airport (BOS)?

You can report a lost item by submitting a Lost and Found claim online via the Massport website or by calling the Lost and Found office at (617) 568-7514.

Where is the Lost and Found office located at BOS Airport?

The Lost and Found office is located in Terminal E, Lower Level. It is open Monday–Friday, 9:00 AM to 5:00 PM, except on holidays.

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long does Boston Logan Airport keep lost items?

BOS Airport stores lost items for 30 days. After this period, unclaimed items may be donated, discarded, or turned over to the appropriate authorities.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim