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How do I report a lost item at Kuala Lumpur Airport?

To report a lost item at Kuala Lumpur International Airport (KLIA) or KLIA2, follow these steps based on where you lost the item: 1. Determine the Terminal KLIA (Terminal 1) – Main terminal for most full-service international and domestic flights. KLIA2 (Terminal 2) – Mainly used by AirAsia and other low-cost carriers. ✈️ Reporting at KLIA (Terminal 1) 📍 Lost & Found Office Location: Level 2, near Food Garden (Car Park Blocks C & D) 📞 Call: Main: +603-8776 4312 (24 hours) After hours: +603-8776 2000 🕐 Open 24/7 Reporting at KLIA2 (Terminal 2) 📍 Lost & Found Office Location: Level 3, Departure Hall, near Check-in Zone Z 📞 Call: +6019-230 9652 or +603-8778 5409 📧 Email: lostandfoundklia2@malaysiaairports.com.my 🕐 Office Hours: Monday to Friday: 9:00 AM – 4:00 PM (closed on weekends & public holidays)

Where is the Lost and Found office located at Kuala Lumpur Airport?

The Lost and Found office is located on Level 2 near the Food Garden entrance, accessible from Car Park Blocks C & D.

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Kuala Lumpur International Airport (KLIA) and its operators (Malaysia Airports Holdings Berhad) are not legally responsible for personal belongings lost by passengers within the airport premises.

How long will Kuala Lumpur airport keep found items?

  • Kuala Lumpur International Airport (KLIA) retains lost items for 30 days from the date they are turned in. If unclaimed after that period, they will be disposed of—typically donated or discarded klia2
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim