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How do I report a lost item at Kelowna Airport?

Contact the Airport's Lost and Found Department. When reporting a lost item, provide a detailed description, including brand, color, size, serial number, and any distinguishing features. For electronic devices, include specific identifiers like login information or serial numbers. Acting promptly increases the likelihood of recovering your item.

Where is the Lost and Found office located at Kelowna Airport?

The Lost and Found office is located near the baggage claim area and is operated by the Commissionaires.

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Existing Claim's

Item Details Lost Date Lost Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long will Kelowna airport keep found items?

  • At Kelowna International Airport (YLW), items found within the terminal are retained for 90 days. If unclaimed during this period, items may be donated to charity or disposed of. ​
  • For items left onboard an aircraft, retention policies vary by airline: WestJet: Holds found items for 14 days. Air Canada: Retention periods may differ; it's advisable to contact Air Canada directly for specific information.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim