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How do I report a lost item on an Indigo Airlines flight?

If you've lost an item during your IndiGo Airlines flight or at the airport, follow these steps to report and attempt recovery: 1. Checked Baggage: Immediate Reporting: If your checked baggage hasn't arrived at your destination, promptly contact IndiGo staff at the desk located in the arrival hall of the destination airport. Documentation: File a formal complaint at the destination airport as soon as you realize the loss of baggage.

Can you recover lost items from an airplane?

If you've lost an item on an IndiGo Airlines flight, recovery is possible but not guaranteed. IndiGo does not assume liability for loss or damage to hand baggage or personal belongings; passengers are responsible for their carry-on items throughout the journey.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    IndiGo is responsible for checked baggage from the time it is handed over during check-in until it is delivered at the destination. In cases of loss, delay, or damage to checked baggage on domestic flights, IndiGo's maximum liability is ₹20,000 per passenger, as per the Directorate General of Civil Aviation (DGCA) regulations.
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How much time will take to recover my lost item?

    The time required to recover a lost item on an IndiGo Airlines flight depends on several factors, including the nature of the item, where it was lost, and how promptly the loss is reported. If your checked baggage does not arrive at your destination, report it immediately to IndiGo staff at the arrival hall of the destination airport.

How long does Indigo Airlines search for lost items?

  • IndiGo Airlines does not specify an exact duration for searching for lost items. The time required to locate and return a lost item can vary based on factors such as the item's nature, where it was misplaced, and the promptness of reporting.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments

File online claim

Contact information

Name : Indigo Airlines

Address : Not Available

Phone number : Not Avialable

Opening hours : Not Avialable

website : www.goindigo.in

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest