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How do I report a lost item at Hamad Airport?

If you've lost an item at Hamad International Airport (HIA) in Doha, here's how you can report it and seek assistance: 🧳 Items Lost Inside the Airport Terminal While at the Airport: Immediately approach the nearest HIA Information Desk to report your lost item. After Leaving the Airport: Send an email to contact-us@hamadairport.com.qa with the following details: Item Description: Brand, model, color, and any distinguishing features. Flight Details: Flight number and date. Loss Details: Approximate time and location where the item was lost. Photo: If available, attach a photo of the lost item. tems Lost Onboard Flights Qatar Airways Flights: Report lost items via the Qatar Airways Lost and Found portal or email fpco@qatarairways.com.qa.

Where is the Lost and Found office located at Hamad Airport?

While the exact physical location within the terminal isn't specified online, travelers are advised to approach the nearest HIA Information Desk to report or inquire about lost items. Visit

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Yes, Hamad International Airport (HIA) in Doha is responsible for managing lost items found within the airport's passenger terminal complex. The airport's Lost Property Office handles the registration, inquiry, and retrieval services for such items.

How long will Hamad airport keep found items?

  • At Hamad International Airport (HIA) in Doha, the retention period for lost items varies based on the item's category: Retention Periods by Item Type Direct Disposal: Items such as excess baggage, perishable goods, and dangerous items are disposed of immediately upon receipt. 7-Day Storage: Items like neck pillows, water tumblers, unbranded clothing, caps, hats, toys, umbrellas, walking sticks, wheelchairs, and Zamzam water are kept for up to 7 days. 30-Day Storage: Valuables including precious metals and gems (e.g., gold, silver), transaction cards and cash (credit/debit cards, currency), official documents (ID, passport), electronics (laptops, smartphones), and luxury or branded clothing are stored for up to 30 days.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim