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How do I report a lost item at Gold Coast Airport?

Contact your airline directly, as they manage items left on their planes. Fill out the Lost Property Form on the Gold Coast Airport website. Provide a detailed description of the item, including brand, color, size, and any distinguishing features.​

Where is the Lost and Found office located at Gold Coast Airport?

The Lost Property Office at Gold Coast Airport is located on Level 1 of Airport Central, 1 Eastern Avenue, Bilinga, QLD 4225.

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long will Gold Coast airport keep found items?

  • Gold Coast Airport's official lost property policy does not specify the exact duration for which found items are retained. However, it's common practice among many airports to hold unclaimed items for a period ranging from 30 to 90 days before they are donated, sold, or otherwise disposed of. For instance, Virgin Australia, a major airline operating at Gold Coast Airport, stores lost property items for 30 days. ​
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim