Are Airport responsible for lost items?
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Yes, Geneva Airport (GVA) has established procedures for handling lost items, with responsibility divided based on where the item was lost:
🧳 Items Lost in the Airport Terminal or Public Areas
If you lost an item within the airport premises (excluding onboard aircraft), the Geneva Airport Lost Property Office manages these items. They store found items for up to three months from the date of discovery. A handling and storage fee, typically around CHF 20, may apply when retrieving your item.
✈️ Items Lost Onboard Aircraft
Items left onboard an aircraft are generally the responsibility of the airline or its designated ground handling agent. For many airlines operating at Geneva Airport, Swissport handles lost property services. If you believe you left an item on the plane, it's advisable to contact your airline or Swissport directly.
