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How do I report a lost item on an EVA Air flight?

If you've left a personal item onboard an EVA Air flight, it's essential to act promptly to increase the chances of recovering your belongings. Immediately upon realizing the loss, visit the EVA Air Baggage Service Office located within the airport. They can assist in initiating the search for your item.

Can you recover lost items from an airplane?

If you believe you lost your item within the airport premises, such as at security checkpoints or lounges, contact the airport's Lost and Found department directly.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    EVA Air is responsible for checked baggage during transit. If your checked baggage is lost, damaged, or delayed, you should report it immediately upon arrival by completing a Property Irregularity Report (PIR) at the EVA Air Baggage Service Office.
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How much time will take to recover my lost item?

    Recovery process may take time, especially if the item was misplaced in a common area or if the airport is handling a high volume of lost items. EVA Air will make every effort to assist in locating and returning your lost property, the recovery of items cannot be guaranteed

How long does EVA air search for lost items?

  • EVA Air does not publicly specify a fixed duration for searching for lost items. The time required to locate and return a lost item can vary based on factors such as the item's location, the efficiency of the airport's Lost and Found department, and the volume of lost items being processed.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments