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How do I report a lost item on an Eurowings Airlines flight?

If you suspect that your item was lost within the airport premises, it's advisable to contact the airport's lost and found department directly.

Can you recover lost items from an airplane?

Yes, it is possible to recover personal items left on a Eurowings aircraft. To do so, you should promptly report the lost item using the appropriate channels. Eurowings collaborates with Deliverback to assist passengers in retrieving lost belongings. You can initiate the recovery process by completing the form on Deliverback's website.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    Eurowings' liability for lost items depends on whether the item was part of your checked baggage or a personal belonging carried onboard: Checked Baggage: Under the Montreal Convention, Eurowings is liable for the loss of checked baggage, with compensation limits up to 1,288 Special Drawing Rights (approximately €1,500).
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How much time will take to recover my lost item?

    The time it takes to recover your lost item can vary based on several factors, including the item's location, the duration it has been missing, and the efficiency of communication between departments. Immediate reporting enhances the likelihood of a swift recovery.

How long does Eurowings Airlines search for lost items?

  • Eurowings does not specify an exact duration for searching for lost items left onboard their aircraft. However, they advise reporting any lost belongings immediately upon arrival at the Eurowings baggage tracing desk at the airport. Cabin crew typically hand over found items to this department, where they can be collected. Items not retrieved within one to four weeks are sent to Eurowings' central baggage warehouse. If your item has been moved there, you can submit a loss report through their online form to facilitate its return.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments