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How do I report a lost item on an Ethiopian Airlines flight?

For further assistance, reach out to Ethiopian Airlines' customer service. They can provide updates on your lost item and guide you through the recovery process. If you're still at the airport, immediately report the missing item to an Ethiopian Airlines representative or the airport's Lost and Found department. Prompt reporting increases the chances of recovering your item.

Can you recover lost items from an airplane?

Stay in touch with Ethiopian Airlines' customer service for updates on your lost item. They can provide information on the progress of the search and any further steps you may need to take.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    Yes, Ethiopian Airlines is responsible for compensating passengers for lost, delayed, or damaged checked baggage, in accordance with international agreements like the Montreal Convention.
ethipian airlines

How much time will take to recover my lost item?

    The airline endeavors to locate and return lost baggage within a standard tracing period of 25 days from the date of the incident. During this period, they provide regular updates: daily for the first 5 days, and every 3 days thereafter, until your bag is found or the 25-day period concludes.

How long does Ethiopian Airlines search for lost items?

  • To facilitate the recovery process, it's essential to report the missing luggage to an Ethiopian Airlines representative at your destination airport and file a baggage claim report, which you can track online.
ethiopian airlines

The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments