Top

What should I do if I lost an item on an Emirates flight?

If you lost an item onboard an Emirates flight, you should report it as soon as possible. Contact the Lost and Found office at the airport where your flight landed or submit a report through the Emirates Lost and Found page.

Can Emirates send my lost item to me?

Yes, if your lost item is found, Emirates can arrange shipment to your address. Shipping costs may apply, and you will receive an email with details once your item is located.

Are airlines responsible for lost items?

    Airlines have limited responsibility when it comes to lost items. It depends on where and how the item was lost. If you lose an item onboard or at the gate, the airline may try to help recover it but is not legally responsible for compensating you.Airlines are responsible for items inside checked baggage if they go missing.

How much time will take to recover my lost item

    The retention period for found items varies by airline. Typically, items are held for 30 days to several months. On average, lost items are recovered within 10 days. Unclaimed items might be donated, disposed of, or auctioned.

How long does Emirates search for lost items?

    Emirates typically keeps lost items for up to 30 days. If your item is found, the Lost and Found department will contact you with instructions on how to retrieve it.
emirates airlines

The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments