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How do I report a lost item on an Copa Airlines flight?

Copa Airlines provides an online form to report forgotten items. Visit the Items Forgotten – Submit a Request page. You'll need to provide details such as your email address, flight date and number, seat number (optional), origin and destination, and a description of the item (type, color, brand, model, serial number). Once completed, submit the form for Copa Airlines to process your request.​ Please note that Copa Airlines will contact you only if your item is found.

Can you recover lost items from an airplane?

Yes, we can attempt to recover lost items from a Copa Airlines aircraft. Copa Airlines has a process in place to assist passengers in retrieving items left on board.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    Yes, Copa Airlines holds responsibility for lost items, but the extent of their liability depends on whether the item was part of your checked baggage or a personal item left onboard or in the airport.
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How much time will take to recover my lost item?

    Airlines typically conducts a search for lost items over a period of up to 21 days. During this time, they will keep you informed about the status of the search and may request additional information to assist in locating your item.

How long does Copa Airlines search for lost items?

  • Copa Airlines typically conducts a search for lost items over a period of up to 21 days. During this time, they will keep you informed about the status of the search and may request additional information to assist in locating your item.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments