Top

How do I report a lost item at Cologne Bonn Airport?

The Lost & Found at Cologne Bonn Airport is handled by Aviapartner, and they manage items found in the terminal (not onboard aircraft).

Where is the Lost and Found office located at Cologne Bonn Airport?

The Lost & Found Office at Cologne Bonn Airport (CGN) is located in Terminal 2, adjacent to the Arrivals area, near exits D and E.

blog

Existing Claim's

Item Details Lost Date Lost Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Cologne Bonn Airport is responsible for lost items found within the airport premises, such as in the terminals, shops, security checkpoints, or public areas. The airport's Lost & Found office handles these cases. However, if an item was lost on an aircraft or if checked baggage is missing or damaged, the responsibility lies with the respective airline or its appointed ground handling agent.

How long will Cologne Bonn airport keep found items?

  • Cologne Bonn Airport's Lost & Found office retains found items for a specific period, although the exact duration isn't specified on their official website.
  • Typically, airports hold lost items for up to 3 months before disposing of them or handing them over to local authorities. It's advisable to contact the Lost & Found office as soon as possible to inquire about your lost item.​
blog

The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim