China Southern Airlines

How do I report a lost item on an China Southern Airlines flight?

Contact the staff at the airport service counter as soon as possible for assistance in retrieving your lost item. Prompt action can simplify the search process. Call the 24-hour service hotline at 020-95539.

Can you recover lost items from an airplane?

Yes, we can recover lost items from China Southern Airlines' lost and found. Go to the airport’s lost and found counter or call as soon as you realize the item is missing. The sooner you act, the better the chance of recovery.

Existing Claim's

Item Details	Date	Time
Android Phone	Mar, 03, 2025	08:03
Wallet Men	Feb, 02, 2025	15:02
Luggage	Feb, 02, 2025	12:02
A men’s medium black Northface winter coat.	Feb, 02, 2025	15:02
Engagement Ring	Feb, 02, 2025	15:02

Are airlines responsible for lost items?

China Southern Airlines' responsibility for lost items depends on whether the item was part of your checked baggage or was a carry-on item. he airline is liable for any delays, losses, or damage to checked baggage from the time it is checked in until it is delivered to you.

How much time will take to recover my lost item?

Contact the airport's service counter or China Southern Airlines' customer service as soon as you realize the item is missing. Prompt reporting increases the likelihood of swift recovery.

How long does China Southern Airlines search for lost items?

China Southern Airlines does not specify a fixed duration for actively searching for lost items. However, they store found items for 30 days. If an item remains unclaimed after this period, it is handled according to specific regulations: Valuables: May be auctioned after 90 days. Perishable Items: Disposed of within 24 hours. Clothing: Destroyed after 30 days. Weapons: Handed over to public security authorities. China Southern Airlines

The most common locations where items are lost during a flight

Item Lost

Airlines:

Name : China Southern Airlines

Address : No. 68 Qixin Road Baiyun District Guangzhou, Guangdong, 510403 People's Republic of China

Phone number : +86 4008695539

Opening hours : operate 24 hours a day, 7 days a week

website : www.csair.com.

China Southern Airlines lost and found

How do I report a lost item on an China Southern Airlines flight?

Can you recover lost items from an airplane?

Existing Claim's

Are airlines responsible for lost items?

How much time will take to recover my lost item?

How long does China Southern Airlines search for lost items?

The most common locations where items are lost during a flight

File online claim

Contact information

Lost Personal Items

Lost Electronics

Lost Accessories

Lost Clothing