Are Airport responsible for lost items?
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At Chiang Mai International Airport (CNX), the Lost and Found Office provides assistance in recovering items lost within the airport premises, but their responsibility has some limits:
Responsibility Overview:
Airport Premises:
The airport is responsible for managing and safeguarding items found in public areas of the terminal building, such as lounges, waiting areas, restrooms, and other common spaces.
Airline Responsibility:
Items lost onboard aircraft or in airline-specific areas (check-in counters, boarding gates) are generally handled by the respective airline, not the airport. Youll need to contact your airline directly for those.
Third-Party Locations:
Items lost in shops, lounges, or other privately operated areas within the airport may be managed by those specific vendors or service providers, not the airport authority.
