Are airlines responsible for lost items?
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Immediately contact the Baggage Services Counter in the Arrivals Hall.
How do I report a lost item on an Cathay Pacific Airlines flight?
If you're still at the airport, visit the Baggage Services Counter located in the Arrivals Hall before customs clearance. The staff there can assist you in filing a report for your lost item.
Can you recover lost items from an airplane?
Yes, it is possible to recover lost items from a Cathay Pacific airplane. To enhance the chances of retrieving your belongings, please follow these steps: 1. Immediate Action at the Airport: Visit the Baggage Services Counter: If you're still at the airport, proceed to the Baggage Services Counter located in the Arrivals Hall before customs clearance. The staff there can assist you in reporting your lost item. 2. After Leaving the Airport: Contact Local Baggage Services Office: If you've already left the airport, reach out to the Baggage Services office at your arrival airport as soon as possible. Prompt reporting increases the likelihood of recovering your item.
Existing Claim's
How much time will take to recover my lost item
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Cathay Pacific does not specify an exact timeframe for the recovery of lost items, they are committed to assisting passengers in locating and returning their belongings.
How long does Cathay Pacific Airlines search for lost items?
- Cathay Pacific does not specify a fixed duration for searching for lost items left onboard their aircraft. The time taken to locate and return a lost item can vary based on factors such as the item's location, the promptness of your report, and the specific procedures at the airport involved.
