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How do I report a lost item at Canberra Airport?

Contact Canberra Airport's Lost Property office at +61 2 6275 2225. Reach out directly to your airline. For instance, Qantas passengers can call 02 6275 5446, which operates a message bank facility. If you suspect the item was left at a security screening point, contact the airport authority, as they manage items left at these locations.

Where is the Lost and Found office located at Canberra Airport?

Canberra Airport's Lost Property office does not have a publicly listed physical location within the terminal.

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Existing Claim's

Item Details Lost Date Lost Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long will Canberra airport keep found items?

  • Canberra Airport does not publicly specify the duration for which found items are held. However, according to the Australian Capital Territory's Uncollected Goods Act 1996, the retention period for unclaimed items varies based on their assessed value:
  • Perishable Goods: May be disposed of immediately. Goods of No Value (less than $20): Held for 1 week before disposal. Low-Value Goods ($20 to $500): Held for 1 month before disposal. Significant Value Goods (over $500): Held for 3 months and typically sold at public auction if unclaimed. These guidelines suggest that found items at Canberra Airport may be retained for up to 3 months, depending on their value.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim