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How do I report a lost item at Cairns Airport?

Contact your airline directly. For example, Qantas passengers can reach the Cairns office at +61 7 4050 4235 between 9am and 5pm, Monday to Friday.

Where is the Lost and Found office located at Cairns Airport?

Cairns Airport does not have a dedicated Lost and Found office within its terminals. If you've lost an item within the terminal or car park areas, it's recommended to complete the Lost Property form available on the Cairns Airport website.

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Existing Claim's

Item Details Lost Date Lost Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long will Cairns airport keep found items?

  • Cairns Airport's official website does not specify the duration for which found items are held. However, many transportation authorities and airlines commonly retain lost property for a period of 30 days. For instance, Virgin Australia stores lost items for 30 days before disposal or donation. ​
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim