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What should I do if I have lost an item on a British Airways flight?

If you have lost an item on a British Airways flight, you should report it as soon as possible. You can do this by visiting the Lost Property section on the British Airways website or contacting the airport’s lost and found office where your flight landed.

Can British Airways send my lost item to me?

Yes, if your lost item is found, British Airways may arrange for it to be shipped to you. However, you may be responsible for shipping costs. You can discuss delivery options with the lost and found team when your item is located.

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Are airlines responsible for lost items?

    Airlines have limited responsibility when it comes to lost items. It depends on where and how the item was lost. If you lose an item onboard or at the gate, the airline may try to help recover it but is not legally responsible for compensating you.Airlines are responsible for items inside checked baggage if they go missing.

How much time will take to recover my lost item

    The retention period for found items varies by airline. Typically, items are held for 30 days to several months. On average, lost items are recovered within 10 days. Unclaimed items might be donated, disposed of, or auctioned.

How long does British Airways keep lost items?

  • The retention period for lost items varies depending on the airport. Generally, most lost and found offices keep items for 30 to 90 days before they are donated or disposed of. Contact the specific airport’s lost property office for exact details.
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The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments