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How do I report a lost item at Brisbane Airport?

If you've lost an item at Brisbane Airport, you can report it through the airport's online Lost Property form. This form is used for items misplaced within the International Terminal, Domestic Terminal, car parks, or on Brisbane Airport buses.

Where is the Lost and Found office located at Brisbane Airport?

Visitor Information Desk, Level 2, Brisbane Airport QLD 4008, Australia

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Existing Claim's

Item Details Lost Date Lost Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long will Brisbane airport keep found items?

  • Items such as electronics, jewelry, and other high-value belongings are typically held for 60 days. If unclaimed after this period, they may be donated to local charities or included in the airport's annual Lost Property Auction. Items like neck pillows, blankets, and fresh food are not logged as lost property. They are kept at the Visitor Information Centre desk, and if not collected, are disposed of.
  • It's important to report and claim lost items promptly to increase the likelihood of recovery. For items left on an aircraft, please contact the respective airline directly, as they manage their own lost property procedures. For instance, Virgin Australia stores lost property items for a period of 30 days. ​
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim

File online claim to Airport

Contact information

Name : Brisbane International Airport

Address : Visitor Information Desk, Level 2, Brisbane Airport QLD 4008, Australia

Phone number : +61 7 3406 3190

Opening hours : operates 24 hours a day

email :

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest