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How do I report a lost item on an Asian Airlines flight?

If you left an item on the aircraft, contact Asiana Airlines' Lost and Found department at your arrival airport. For instance, at Incheon Airport, you can reach them at 032-744-2205.

Can you recover lost items from an airplane?

Yes, you can recover lost items from an Asian airline, but success depends on how quickly you act and where you lost the item (onboard vs airport). Visit the airline’s website and look for their Lost & Found or Baggage Services page. Provide detailed info flight number, seat number, date, and a full description of the item.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    If your item was lost or damaged while it was checked in and in the airline’s custody, the airline is legally responsible under the Montreal Convention (or Warsaw Convention, depending on the country). You can file a baggage claim, and they may offer compensation.
asian airlines

How much time will take to recover my lost item?

    Reporting within 24 hours after your flight significantly boosts recovery chances.

How long does Asian Airlines search for lost items?

  • Asian airlines typically search for lost items for up to 30 days, but this can vary slightly depending on the airline’s policy and the location where the item was lost.
asian airlines

The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments

File online claim

Contact information

Name : Asian Airlines

Address : 443-83, Ojeong-ro Gangseo-gu Seoul, 07505 South Korea

Phone number : +82 2 2669 3114

Opening hours : Weekdays: 07:00 – 22:00 Weekends/Holidays: 08:00 – 19:00

website : flyasiana.com

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest