Are airlines responsible for lost items?
-
ANA (All Nippon Airways) has specific policies regarding responsibility for lost items, which vary based on the circumstances of the loss:
Checked Baggage:
ANA assumes liability for checked baggage that is lost or damaged during transit, in accordance with their Conditions of Carriage. Unchecked Baggage and Personal Items:
For unchecked baggage and personal items left onboard or within airport facilities, ANA's liability is more limited. They provide assistance in locating and returning lost items but generally do not accept liability for their loss.
ANA
