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How do I report a lost item on an Air Serbia Airlines flight?

Report the loss immediately to the local Baggage Delivery/Lost and Found Service before leaving the airport. They will assist you in filing a Property Irregularity Report (PIR), which is essential for tracking and recovering your item.

Can you recover lost items from an airplane?

Yes, it is possible to recover lost items from an Air Serbia airplane. Air Serbia provides multiple avenues to assist passengers in retrieving their lost belongings.

Existing Claim's

Item Details Date Time
Android Phone Mar, 03, 2025 08:03
Wallet Men Feb, 02, 2025 15:02
Luggage Feb, 02, 2025 12:02
A men’s medium black Northface winter coat. Feb, 02, 2025 15:02
Engagement Ring Feb, 02, 2025 15:02

Are airlines responsible for lost items?

    Yes, Air Serbia is responsible for lost items, but their liability and procedures vary depending on whether the item was part of your checked baggage or a personal item left onboard or at the airport.
air serbia airlines

How much time will take to recover my lost item?

    Air Serbia aims to return most delayed baggage within 48–72 hours. If your baggage hasn't been located within 5 days, you'll need to complete a detailed form and send it to their Baggage Services. If the baggage remains unlocated after 21 days, it is considered lost, and you can submit a compensation claim.

How long does Air Serbia Airlines search for lost items?

  • Air Serbia typically searches for lost items over a period of up to 21 days. In most cases, lost baggage is returned within 48–72 hours.
air-serbia airlines

The most common locations where items are lost during a flight

  • Seat Pocket

  • Armrest

  • Washroom

  • Table tray

  • Overhead compartments

File online claim

Contact information

Name : Air Serbia Airlines

Address : Jurija Gagarina 12, 11070 Novi Beograd, Serbia

Phone number : +381 11 311 21 23

Opening hours : Daily from 06:00 to 23:00 (UTC+2), except Sundays when it operates from 06:00 to 02:00

website : www.airserbia.com

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest