Air New Zealand Airlines

How do I report a lost item on an Air Newzealand Airlines flight?

If you've lost an item on an Air New Zealand flight, you can report it by completing their Lost Property Form. Provide detailed information about the item, including a description, flight number, and seat number. For items lost at the airport, contact the baggage services office at your arrival airport.

Can you recover lost items from an airplane?

Yes, it is possible to recover lost items from an airplane Complete Air New Zealand's Lost Property Form with detailed information about your lost item, including flight details and a thorough description.

Existing Claim's

Item Details	Date	Time
Android Phone	Mar, 03, 2025	08:03
Wallet Men	Feb, 02, 2025	15:02
Luggage	Feb, 02, 2025	12:02
A men’s medium black Northface winter coat.	Feb, 02, 2025	15:02
Engagement Ring	Feb, 02, 2025	15:02

Are airlines responsible for lost items?

Airlines have limited responsibility when it comes to lost items. It depends on where and how the item was lost. If you lose an item onboard or at the gate, the airline may try to help recover it but is not legally responsible for compensating you.Airlines are responsible for items inside checked baggage if they go missing.

How much time will take to recover my lost item?

Air New Zealand aims to recover and return delayed bags within 24 hours of being notified. If they are unable to locate your baggage within 21 days, they will reimburse you for the loss in accordance with applicable legislation or regulations.

How long does New Zealand Airlines search for lost items?

Air New Zealand holds found items for one month. To recover a lost item, you must confirm ownership and provide photo identification upon collection. It's advisable to report any lost property as soon as possible to increase the likelihood of retrieval.

The most common locations where items are lost during a flight

Item Lost

Airlines:

Name : Air New Zealand Airlines

Address : Air New Zealand Private Bag 92007 Auckland 1142 New Zealand

Phone number : +64 9 366 2929

Opening hours : operates 24/7

website : www.airnewzealand.com

Air New Zealand Airlines lost and found

How do I report a lost item on an Air Newzealand Airlines flight?

Can you recover lost items from an airplane?

Existing Claim's

Are airlines responsible for lost items?

How much time will take to recover my lost item?

How long does New Zealand Airlines search for lost items?

The most common locations where items are lost during a flight

File online claim

Contact information

Lost Personal Items

Lost Electronics

Lost Accessories

Lost Clothing