Are airlines responsible for lost items?
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Air France's liability for lost items depends on whether the item was part of your checked baggage or was an unchecked personal belonging.
How do I report a lost item on an Air-France Airlines flight?
If you've lost a personal item during your Air France flight or in an Air France lounge, you can report it through the airline's Lost and Found service.
Can you recover lost items from an airplane?
Yes, we can recover lost items from an Air France airplane, but success depends on how quickly you report it and where the item was lost.
Existing Claim's
How much time will take to recover my lost item?
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Air France typically locates and returns delayed baggage within 12 hours for domestic flights and between 15 to 30 hours for international flights. If the item isn't found within the initial period, Air France continues the search and may keep found items for up to three months.
How long does Air France Airlines search for lost items?
- Air France actively searches for lost items for up to three months. During this period, they store found items and make efforts to reunite them with their owners.
