Air Canada lost and found
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Are airlines responsible for lost items?
Airlines have limited responsibility when it comes to lost items. It depends on where and how the item was lost. If you lose an item onboard or at the gate, the airline may try to help recover it but is not legally responsible for compensating you.Airlines are responsible for items inside checked baggage if they go missing.
What if I lost an item at the airport or a TSA/CATSA checkpoint?
If you lost an item in an airport terminal, gate, or lounge, you should contact the airport’s lost and found department directly. If you lost an item at a security checkpoint in Canada, check the CATSA Lost and Found page.
How long will Air Canada keep found items?
Air Canada searches for lost items for up to 30 days. If your item is found, they will contact you with details on how to retrieve it.
The most common locations where items are lost during a flight
