AirAsia Airlines

How do I report a lost item on an Airasia Airlines flight?

Reach out to the airport's lost and found department as soon as possible. For example, at Kuala Lumpur International Airport Terminal 2 (KLIA2), AirAsia's Lost & Found Office operates from 4:00 AM to 12:00 AM.

Can you recover lost items from an airplane?

Yes, we can recover lost items from an AirAsia airplane, but it's not guaranteed.

Existing Claim's

Item Details	Date	Time
Android Phone	Mar, 03, 2025	08:03
Wallet Men	Feb, 02, 2025	15:02
Luggage	Feb, 02, 2025	12:02
A men’s medium black Northface winter coat.	Feb, 02, 2025	15:02
Engagement Ring	Feb, 02, 2025	15:02

Are airlines responsible for lost items?

Yes – AirAsia is responsible under international aviation rules. If your checked baggage is lost or delayed, AirAsia will track it for up to 7 days. Offer compensation if it's not found after that (subject to limits) at the airport or online.

How much time will take to recover my lost item?

If you lost an item onboard an AirAsia plane, here's how long it typically takes to recover it: ⏳ Recovery Time Estimate: Best-case scenario: 2–7 days – if the item is found quickly by the cabin or cleaning crew and you report it immediately. Average timeframe: 1 to 3 weeks – depending on: How soon you report the item The airport’s lost & found efficiency The flight turnaround location and whether the item was secured and logged Maximum retention: Items may be held by the airline or airport lost & found for up to 30 days before being discarded or donated.

How long does Airasia Airlines search for lost items?

AirAsia's policy for handling lost items varies depending on where the item was misplaced: If your checked baggage does not arrive on the carousel, it's essential to report it immediately to the baggage services desk at the airport. AirAsia will initiate a search for your baggage. AirAsia will conduct a search for your missing baggage for up to 7 calendar days from the date of the incident.

The most common locations where items are lost during a flight

Item Lost

Airlines:

Name : AirAsia Airlines

Address : Not Available

Phone number : 080-4666 2222

Opening hours : 24 hours a day, Monday to Sunday.

website : www.airasia.com

AirAsia Airlines lost and found

How do I report a lost item on an Airasia Airlines flight?

Can you recover lost items from an airplane?

Existing Claim's

Are airlines responsible for lost items?

How much time will take to recover my lost item?

How long does Airasia Airlines search for lost items?

The most common locations where items are lost during a flight

File online claim

Contact information

Lost Personal Items

Lost Electronics

Lost Accessories

Lost Clothing