Are Airport responsible for lost items?
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At Adolfo Suárez Madrid–Barajas Airport, the management of lost items depends on where the item was lost.
How do I report a lost item at Adolfo Suárez Madrid–Barajas Airport?
If you lost the item within the airport (terminals, security, shops, etc.): Email: Send a message to mad.seg.objetosperdidos@aena.es Include the following: Your full name and contact details A detailed description of the lost item (brand, color, size, unique identifiers, etc.) Date and time the item was lost Exact location where you believe you lost it (e.g., security checkpoint, Terminal 1 restroom, etc.) Phone Numbers: T1 Lost and Found: +34 917 466 439 T4 Lost and Found: +34 913 936 119
Where is the Lost and Found office located at Adolfo Suárez Madrid–Barajas Airport?
At Adolfo Suárez Madrid–Barajas Airport, Lost and Found offices are available in both Terminal 1 (T1) and Terminal 4 (T4).
Existing Claim's
| Item Details | Lost Date | Lost Time |
|---|---|---|
| sdfdsf (View Details) | May, 05, 2025 | 14:05 |
| iPad in Red cover (View Details) | Mar, 03, 2025 | 09:03 |
| Android Phone (View Details) | Mar, 03, 2025 | 08:03 |
| Engagement Ring (View Details) | Feb, 02, 2025 | 15:02 |
| Purse brand name Allen Solly (View Details) | Feb, 02, 2025 | 23:02 |
How long will Adolfo Suárez Madrid–Barajas airport keep found items?
- At Adolfo Suárez Madrid–Barajas Airport, found items are retained by the Lost and Found office for two years. This retention period aligns with Articles 615 and 616 of the Spanish Civil Code, which govern the management of lost property.
