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How do I report a lost item at Heathrow Airport?

Heathrow has a dedicated Lost Property Office. You can contact them directly via their website or phone: Website: Heathrow Lost Property Phone: +44 20 8607 4111 (available 24/7) Online Reporting: You can submit a lost property report online. This is a quick and easy way to notify them about your missing item.

Where is the Lost and Found office located at Heathrow Airport?

The Lost and Found office is located in the Domestic Terminal, near the atrium between the North and South baggage claim areas. Check the airport’s website for office hours and specific directions.

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Existing Claim's

Item Details Date Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Airports generally do not take direct responsibility for lost items unless they were lost in areas under their direct control, such as security checkpoints. However, different entities within the airport might be responsible depending on where the item was lost:

How long will Heathrow airport keep found items?

    Lost items at Heathrow Airport are usually kept for a period of 90 days. After this time, unclaimed items may be disposed of or donated to charity, depending on their nature.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim