File a Claim
You quickly create a claim telling us the item and location details.
A case is opened. The case is created based on the details provided.
Active Investigation
An agent is assigned to search relevant resources to see if your item had already been found and logged.
We also contact, notify and alert relevant facilities and area personnel of item claim details.
Located & Recovered
Located items are verified to match the claims ticket details.
We coordinate the pickup or shipping of recovered items.
Air Ambulance
Trade crowded airports and wasted time for the ease, comfort, and convenience of travel by private jet.
Integrated Global Network
Our systems are connected to a global network that allows us to report, locate and track lost items much faster than anyone else. We also know where these items usually turn up and can send our agents to look on your behalf.
We also check CCTV footage
Our Media Coverage
Airport
- Security Checkpoints
- Restrooms
- Boarding Gates
- Lounges
- Shops, Cafes, and Restaurants
- Baggage Claim Area
- Taxi/Ride-share Drop-off Zones
- Airport Trolleys
- Elevators
- Waiting Areas
Airlines
- Seat Pockets
- Under the Seat
- Overhead Bins
- Restrooms
- Tray Table
- Arm Rest
We Proactively Search Everywhere
Airport Terminals
Check in areas
Security check points
Terminal gates
Airline boarding areas
Baggage claim
Airline
Customs / Immigration
Business Area
Coffee Shops
Restaurant and eateries
Currency Exchange Stations
Airport Lounges
Waiting rooms
Service facilities
Transport Services
Metro railways
Rental car counters
Bus terminals
Curbside pickups
Parking lots
Arrival drop off
What Our Customers Are Saying
YYZ - Toronto Pearson Airport
Thank you for the easy process of communicating with me about finding my backpack. Appreciate your help.
AUS - Austin Bergstrom Airport
Thank you so much for being so great about this! You guys found our item and we have received it! We can’t thank you enough
LAX - Los Angeles International Airport
Thank you very much for finding my laptop. I would recommend your service and your customer service. Will use your service again!
Do you have questions about how missinge works?
- Quick Services
- Lowest fee
- 24/7 support
1. What happen to the items found at Airport & airlines?
All security professionals and airport/airlines staff are required to return found items to the lost & found office. These items are securely managed through a technology-enabled database, ensuring every detail is recorded. Rest assured, anything you misplace is in safe hands
2. How much time will it take to found my item back?
The time to find a lost item at an airport or airline can vary, depending on the nature of the item and the Lost & Found department's policies. On average, it takes about 10 days to locate a lost item.
3. Why there is a fee to report an online claim?
Airports and airlines are not responsible for items lost by passengers, so they charge a standard Lost & Found fee to search for any lost item. Our fee includes the official Lost & Found fee and shipping charges.
4. I don't live nearby Airport,how will i receive my item?
The Lost & Found fee already includes shipping charges, but it covers only up to 2,000 miles. Passengers must bear the additional cost for any extra distance.
